Background

My path to UX began with a career in visual art before plunging into the world of tech and start-ups doing operations and marketing. From these experiences I bring a holistic business perspective to UX. In 2018, I entered graduate school (still working full-time) and as of 2021 I have been working professionally as a UX designer and researcher.

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Expertise

Methods

  • Task Analysis

  • Journey Mapping

  • Usability Testing

  • Expert Reviews

  • Wireframing

  • Prototyping (digital & paper)

  • In-depth Interviewing

  • Contextual Inquiry

  • Data Visualization

  • Project Management

Tools

  • Figma with Zeplin

  • Adobe Suite

  • Sketch with Abstract

  • Invision

  • UXPin

  • Tableau

  • Qualtrics

  • Arduino programming

Resume

 

Education

Master of Science, Human Factors in Information Design

Bentley University, Waltham, MA (GPA 3.94)

Bachelor of Fine Arts

School of the Museum of Fine Arts, Boston, MA in affiliation with Tufts University, Medford, MA

PROFESSIONAL EXPERIENCE

SOLIDWORKS, Dassault Systèmes - User Experience Researcher (April 2022 - Present)

  • Leading discovery level user research in support of new products, providing the product and design teams with actionable user insights. 

  • Building data-based behavioral personas and job maps to improve the design development process with clear and consistent design directions.

  • Conducting usability testing and providing actionable issues and recommendations for the design team.

  • Working cross-functionally  to advocate for user research across the organization.

Veo Robotics – UX Designer & Researcher (Jan. 2021 – April 2022)

  • Formulated user profiles and task analysis for a complex application, providing vital information for designing and prioritizing features.  

  • Created UI designs from wireframes to pixel perfect prototypes for new features following release schedule by collaborating  with software engineers and product designers. 

  • Built a design system to increase development speed and to improve the usability and aesthetics of the user interface.  

  • Spearheaded usability testing programming by collaborating with compliance and executive stakeholders.

Veo Robotics – Marketing Manager  (2018 – Jan. 2021)

  • Advised executive leadership team on crafting the storytelling for pitch decks as part of a successful fundraising round.  

  • Developed effective and memorable marketing collateral from videos and brochures to trade show booths and swag. 

  • Launched virtual demo events generating 1000+ new contacts including qualified leads.

  • Designed branding for hardware to create distinctive and aesthetically appealing products.

Veo Robotics – Office Manager  (2017 – 2018)

  • Instituted operational and HR frameworks for a growing start-up from building out a new office to managing onboarding for new employees. 

  • Restructured recruiting process by analyzing pain-points and implementing a new applicant tracking system with company-wide training.

LeafLabs – Operations Manager  (2014 – 2017)

  • Achieved greater business operation efficiency by restructuring bookkeeping and financial tracking, allowing the firm to increase its work capacity for business development by 50%. 

  • Researched employee needs and launched benefit programs and culture-building activities to improve employee satisfaction. 

  • Developed new company branding and marketing materials to help differentiate the company from the competition. 

  • Facilitated sessions with the leadership team to articulate guiding  values and principles.

Harries/Héder Collaborative – Studio Manager  (2007 – 2014)

  • Coordinated the production of site-specific public art projects through ideation, creation, installation, and hand-off to local municipalities in a multidisciplinary, deadline driven environment. 

  • Streamlined application process, increasing submissions.